Big Drago is operated by Win Top Ltd (the "Company", "we", "us" or "our"), which acts as the data controller in respect of all personal information collected through this website. We are committed to protecting your privacy and handling your data with transparency, care and respect for your rights under applicable data protection law.

When You Register

When you create a Big Drago account, we collect personal information such as your full name, date of birth, email address, username, password and contact details. We need this information to set up and administer your account, confirm that you are aged 18 or over, and communicate with you about your membership. We also collect it to comply with our legal obligations under our licence issued by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). Your registration data is held securely and is not shared with third parties except where the law or our regulatory obligations require it.

When You Deposit and Withdraw

To process payments, we collect financial information including your chosen payment method details. Big Drago supports VISA, Mastercard, Apple Pay, Google Pay, Bank Transfer and Tether for deposits, and VISA, Mastercard, Bank Transfer and Tether for withdrawals. This information is shared with our payment processing partners solely to authorise and complete transactions. Payment providers operate under their own privacy policies and security standards. We also use transaction data to detect unusual or potentially fraudulent activity and to comply with our anti-money-laundering obligations.

When We Verify Your Identity

Before we can process withdrawals or where we have a regulatory duty to do so, we may ask you to submit identity documents such as a passport or driving licence, proof of address, and in some cases evidence of source of funds. This information is used to carry out Know Your Customer (KYC) checks and to fulfil our anti-money-laundering and fraud-prevention obligations. We may share your documents with specialist identity verification service providers who process data on our behalf. Verified documents are retained for as long as required by applicable law and our regulatory obligations.

While You Play

During your time as an active player, we collect data about your gaming activity, session duration, wager amounts, game preferences and responsible gambling interactions. We use this data to provide and improve our services, to personalise your experience, and to monitor for signs of problem gambling in line with our responsible gambling commitments. Where required by law or our regulator, we may share relevant information with licensing authorities or other competent bodies. We do not sell your personal data to third parties for marketing purposes.

When You Close Your Account

If you choose to close your Big Drago account, we will cease processing your data for marketing and personalisation purposes. However, we are required to retain certain records — including identity documents, transaction histories and correspondence — for periods prescribed by law and our regulatory obligations. Once those retention obligations have been satisfied, your data will be securely deleted or anonymised.

Your Rights, Cookies and Contact

You have the right to access the personal data we hold about you, to request corrections where information is inaccurate, and to request deletion of data that we are no longer legally required to retain. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact our support team through the details provided on the website.

We use cookies and similar technologies on our website to keep you logged in, remember your preferences, analyse site performance and, where you have consented, to deliver relevant content. You can manage your cookie preferences through your browser settings at any time.

We may update this Privacy Policy from time to time. Any material changes will be communicated to you via email or a notice on the website. Continued use of Big Drago following such notice constitutes your acceptance of the revised policy.